Frequently Asked Questions (FAQ)
A class action lawsuit was commenced against Canadian All Care College (CACC) on behalf of students who were enrolled in the DMS Program between November 4, 2019, and November 9, 2022. The lawsuit alleges that the program failed to meet regulatory requirements, causing financial and educational harm to students. The parties have reached a settlement which was approved by the Ontario Superior Court of Justice on May 27, 2025.
The defendant has agreed to pay $1,400,000.00 to resolve the claim. This amount includes legal fees, HST, dibursements and administrative costs. Thus, each class member will receive an estimated $450.00 per month enrolled in the DMS program, subject to the number of class members making claims during the claim period.
You are included in the class proceeding and eligible to make a claim if you were enrolled in the DMS program at CACC at any time between November 4, 2019, and November 9, 2022. You would have received an email from Verita with a Claim ID and PIN to securely access the online Claims Portal. You will then complete the claim form online through Verita’s Claims Portal or by clicking here. Class Members will have the option to receive their compensation via e-transfer or cheque, based on their selected payment method when submitting the claim. If you are a Class Member and do not submit a claim, you will not receive compensation but will still be bound by the settlement. Eligible Class Members must submit a claim during the 90-day claims period, which runs from June 27, 2025 to September 25, 2025 at 5:00PM (EST). The Claims Deadline date is September 25, 2025 at 5:00PM (EST). You must submit your claim before the Claims Deadline. Claims submitted after the deadline will not be eligible for compensation.
If you did not receive an email with a Claim ID and PIN, you are not in the data set we have received. Thus, please contact us via email at [email protected] proving your eligibility with supporting documentation which will validate your claim. We will then advise counsel regarding your submission.
Verita has been appointed by the Court as the Claims Administrator for this settlement. Verita is not affiliated with Canadian All Care College, Class Counsel, or the Court, and is required to act fairly and independently throughout the claims process. Verita’s role is to oversee the claims process, verify Class Members' eligibility, administer the online Claims Portal, answer Class Member inquiries, and issue settlement payments to eligible Class Members.
Further details about the settlement, including Court documents can be found under the documents tab. Updates will be provided as the administration process progresses on the home page. If you have any questions, please contact us via email at [email protected].